Întrebări frecvente

Millions of air passengers travel each year, but a large number do not realise that there are air passenger rights to protect them while in transit.

Info for coronavirus cancellations:

Cancellations caused by coronavirus don’t qualify for compensation, but we’ve summarised our advice on your rights and refunds here.

Alternatively, check if previous flights from the past 3 years qualify for up to £510 compensation:

Check Compensation

Your Air Passenger Rights explained

Air passenger rights involve specific laws that support travellers and advocate for some kind of compensation when people face flight disruptions caused by the airlines.

Though the contours of the law vary from country to country, these types of laws are prevalent domestically and internationally (in the US, Europe, and beyond). In essence, if a person travels on an aircraft, they have legal rights.

The problem is that many people are not aware that the law is on their side or even that passenger rights exist. In fact, globally 85% of air passengers do not know their rights.

Playing an Active Role in Air Passenger Rights

At AirHelp, we are committed to serving the travel community and air passengers at large with crucial, up-to-date information regarding travellers’ rights. It is our mission to help novice and expert travellers alike understand decisive details. What’s more, we seek to simplify specific legal statues that are on your side, so that you know what the laws do and how you can effectively approach a wide variety of flight disruptions beyond your control. We help people that experience flight delays, flight cancellations, denied boarding and missed connections.

So far, we’ve helped 16 million travellers and we also provide additional technological tools for travellers in their flight compensation quests. For instance, did you know that if you’ve suffered a flight delay our free flight delay compensation calculator can quickly calculate how much the airline owes you?

Your Air Passenger Rights explained

Air passenger rights involve specific laws that support travellers and advocate for some kind of compensation when people face flight disruptions caused by the airlines.

Though the contours of the law vary from country to country, these types of laws are prevalent domestically and internationally (in the US, Europe, and beyond). In essence, if a person travels on an aircraft, they have legal rights.

The problem is that many people are not aware that the law is on their side or even that passenger rights exist. In fact, globally 85% of air passengers do not know their rights.

Playing an Active Role in Air Passenger Rights

At AirHelp, we are committed to serving the travel community and air passengers at large with crucial, up-to-date information regarding travellers’ rights. It is our mission to help novice and expert travellers alike understand decisive details. What’s more, we seek to simplify specific legal statues that are on your side, so that you know what the laws do and how you can effectively approach a wide variety of flight disruptions beyond your control. We help people that experience flight delays, flight cancellations, denied boarding and missed connections.

So far, we’ve helped 16 million travellers and we also provide additional technological tools for travellers in their flight compensation quests. For instance, did you know that if you’ve suffered a flight delay our free flight delay compensation calculator can quickly calculate how much the airline owes you?

Your Air Passenger Rights explained

Air passenger rights involve specific laws that support travellers and advocate for some kind of compensation when people face flight disruptions caused by the airlines.

Though the contours of the law vary from country to country, these types of laws are prevalent domestically and internationally (in the US, Europe, and beyond). In essence, if a person travels on an aircraft, they have legal rights.

The problem is that many people are not aware that the law is on their side or even that passenger rights exist. In fact, globally 85% of air passengers do not know their rights.

Playing an Active Role in Air Passenger Rights

At AirHelp, we are committed to serving the travel community and air passengers at large with crucial, up-to-date information regarding travellers’ rights. It is our mission to help novice and expert travellers alike understand decisive details. What’s more, we seek to simplify specific legal statues that are on your side, so that you know what the laws do and how you can effectively approach a wide variety of flight disruptions beyond your control. We help people that experience flight delays, flight cancellations, denied boarding and missed connections.

So far, we’ve helped 16 million travellers and we also provide additional technological tools for travellers in their flight compensation quests. For instance, did you know that if you’ve suffered a flight delay our free flight delay compensation calculator can quickly calculate how much the airline owes you?

  • strikes initiated by airport employees or air traffic control
  • political unrest
  • inclement weather
  • security risks

Your Air Passenger Rights explained

Air passenger rights involve specific laws that support travellers and advocate for some kind of compensation when people face flight disruptions caused by the airlines.

Though the contours of the law vary from country to country, these types of laws are prevalent domestically and internationally (in the US, Europe, and beyond). In essence, if a person travels on an aircraft, they have legal rights.

The problem is that many people are not aware that the law is on their side or even that passenger rights exist. In fact, globally 85% of air passengers do not know their rights.

Playing an Active Role in Air Passenger Rights

At AirHelp, we are committed to serving the travel community and air passengers at large with crucial, up-to-date information regarding travellers’ rights. It is our mission to help novice and expert travellers alike understand decisive details. What’s more, we seek to simplify specific legal statues that are on your side, so that you know what the laws do and how you can effectively approach a wide variety of flight disruptions beyond your control. We help people that experience flight delays, flight cancellations, denied boarding and missed connections.

So far, we’ve helped 16 million travellers and we also provide additional technological tools for travellers in their flight compensation quests. For instance, did you know that if you’ve suffered a flight delay our free flight delay compensation calculator can quickly calculate how much the airline owes you?

  • strikes initiated by airport employees or air traffic control
  • political unrest
  • inclement weather
  • security risks